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Stop Losing With Returns
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Ease of mind
We refund the customer
in your place
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Keep your cash longer
Float offers terms, so you can have more cashflow
Save with Float
Stop spending $ on customer service calls about refunds
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More cashflow
Float floats (yes, that’s what we do) the money for your customers’ returns, so that you have more cashflow to use throughout the month. We’ll aggregate your return paybacks in a simple bi-monthly payment.
Money saved
Offering your customers refund services, as you know, isn’t cheap—return fees add up quickly. When you sign up with Float, you can cut return fees to about half. Lose less. Less hassle.
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Improved customer experience
When returns don’t work smoothly, it’s a lose-lose for both you and your customers. You spend time and money on customer service, and shoppers get frustrated. Float fronts refunds upfront, and you can spare yourself all of that.
FAQ
We’re here to help! Visit our Help Center to learn more.
Is there a monthly fee to use Float?
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No! We are here to serve the business and their consumers. Over 90% of consumers will choose not to do business with a company due to a poor return experience. 4 out of 10 consumers are unhappy with the time it takes to receive their refund.
What do I need to do to get started with Float?
Request a demo from the Contact Us page and we will schedule a demo of Float indetail and get you started.
What products and/or services do you provide refunds for?
We can provide refunds for all consumer product goods and some services with a focus on the travel industry i.e. lodging, airfare and transportation.
Are my customers required to use Float?
No. Your customers are given the option to select Float during the return process. The customer will have the opportunity to preview the return details prior to making a decision providing full transparency.
How does Float integrate with my current POS?
To start we have integrated with the largest ecommerce platform, Shopify. The integration process is quick, easy and out of the box. After installing the Float plugin from the e-commerce marketplace there are just a few quick steps to get Float up and running. We are actively working on integrating with other platforms and directly into POS systems.
How does Float integrate with my other return platforms?
As of now, there are no integrations, but Float works completely independently of any other platforms. We are exploring possible integrations with several popular return platforms and will communicate any future partnerships.
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Float is a service of Float Stream, Inc.,
© 2021 - 2023 Float Stream, Inc.
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