We work directly with the company you are requesting a refund from. All we need is for you to start your return with the company, and select Float as your desired refund method. At that point, create an account with us, connect your bank account/card, and select how you would like Float to send you your money, same day. Our goal is to get your money to you as quickly as possible, so our process is as simple as possible.

When you buy or refund something there are multiple companies involved in the process. Banks, Card Issuers, Payment Processors, i.e. When a transaction is initiated, it must move through various parts for the money to get to/from the end account. What we do is send you your refund immediately and deal with the process of waiting in your place.

As soon as your refund is approved by the merchant your funds are available and can be transferred to your account within the same day.

There is no monthly fee to use our service! We are looking at introducing a subscription program to reduce the overall cost to you, but you can still use our service without one

From the moment you process your refund through Float, we deal with everything in your place. Customer Service, Wait Times, etc. Go enjoy your hard earned money, it's yours!

We are always looking at ways to get you your money quicker. In some cases we can give you your refund prior to receiving merchant approval. In those situations we do a soft inquiry of your credit so as to not affect your credit score.